1. Shipping Locations: We ship worldwide to most countries.
2. Processing Time: Once your order is placed and the payment is confirmed, it takes us 1-2 business days to process and package your order.
3. Shipping Methods: We offer various shipping options such as standard shipping, and expedited shipping.
4. Shipping Costs: The shipping cost is calculated based on the total weight, dimensions, and destination of your order. You can view the shipping cost at the checkout page before completing your purchase.
5. Tracking: Once your order has been shipped via expedited shipping, we will provide you with a tracking number that you can use to track the status of your shipment.
6. Delivery Time: The estimated delivery time will depend on the shipping method you choose and your location. Standard shipping usually takes 7-14 business days, while expedited shipping can take 2-7 business days. Please note that these are estimated delivery times and actual delivery may vary due to factors beyond our control, such as customs clearance and delivery service disruptions.
7. Customs and Duties: Please be aware that international shipments may be subject to customs duties, taxes, and fees levied by the destination country. These charges are the responsibility of the recipient and are not included in the shipping cost. We recommend contacting your local customs office for more information on the applicable charges.
8. Lost or Damaged Packages: In the rare event that your package is lost or damaged during transit, please contact our customer support team as soon as possible. We will assist you in filing a claim with the shipping carrier and work towards resolving the issue